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Re: Adobe Acrobat XI crashes on Closing files

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Hi Karl, Thanks for Reply.

 

I have created the custom plug-in. I run the Acrobat in debugger and tried to close a file opened using my custom plug-in. Acrobat closes the file and after clean up (i have a method MyUnload), i get following message in alert:

 

"Unhandled exception at 0x05812d4b in Acrobat.exe: 0xC0000005: Access violation writing location 0x0dd25edc".

 

Following is the callstack from debugging :

 

>05812d4b()
AdobePDFL.dll!0d262aec()
[Frames below may be incorrect and/or missing, no symbols loaded for AdobePDFL.dll]
AdobePDFL.dll!0ce11ab0()
AdobePDFL.dll!0ce11b99()
AdobePDFL.dll!0ce110c1()
AdobePDFL.dll!0ce1121c()
AdobePDFL.dll!0ce11287()
ntdll.dll!773d8968()
ntdll.dll!773de094()
ntdll.dll!773df978()
ntdll.dll!773dcca0()
ntdll.dll!773df978()
ntdll.dll!773e222b()
msvcr100.dll!72ab7b1d()
Acrobat.exe!00f5472b()
kernel32.dll!76b4ed6c()
ntdll.dll!773e377b()
ntdll.dll!773e374e()

 

The program '[2856] Acrobat.exe: Native' has exited with code -1073741819 (0xc0000005).

 

 

It closes the file and crashes after it. Following is the screen i am getting when closing a file:

Crash Image.png

 

But when set acrobat XI comatibility mode to Windows 7, it doesn't crashes.

Let me know if you want more info reagrding this.

 

 

Thanks you once again.


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